Privacy Policy

This Privacy Policy explains how Deutra (“we”, “us”) collects, uses, and protects your information when you visit our website or book a clinical consultation. By using this site you agree to this policy.

Information we collect

Details you provide when you book a consultation or contact us, which may include your name, age, city, treating physician, phone number, and information about your situation that you choose to share.

Usage data collected automatically through cookies and analytics tools, such as pages visited, device type, and approximate location.

How we handle health-related information

Any health-related information you share is treated as confidential and used only to route your consultation to an appropriate clinician and to provide our service. We do not sell or share this information for advertising. Access is limited to staff and clinicians who need it.

How we use your information

To arrange and conduct your clinical consultation and, where appropriate, fulfil an order.

To respond to enquiries and provide support.

To improve our website and service. We send updates only where you have opted in.

Cookies and analytics

We use cookies and analytics services to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings.

Sharing your information

We share data only with service providers and clinicians who help us deliver our service, and only as needed. We do not sell your personal information.

Data retention and your rights

We keep personal data only as long as needed for the purposes above or as required by law. You may request access to, correction of, or deletion of your personal data by contacting us.

Contact us

For any privacy questions or requests, email care@deutra.in.

This policy may be updated from time to time; the latest version will always be posted on this page.